Tuesday May 22, 2012
Being a Social Media Narc: Best Practices on LinkedIn
Wikipedia defines spam as: Spam is the use of electronic messaging systems to send unsolicited bulk messages indiscriminately. While the most widely recognized form of spam is e-mail spam, the term is applied to similar abuses in other media: instant messaging spam, Usenet newsgroup spam, Web search engine spam, spam in blogs, wiki spam, online classified adsspam, mobile phone messaging spam, Internet forum spam, junk fax transmissions, social networking spam, television advertising and file sharing network spam
SpamHaus has a great definition here too: http://www.spamhaus.org/consumer/definition/
Have you noticed a rash of Spammers lately on LinkedIn? Here’s is what I have been aware of:
People with little to no profile creating asking to connect. They usually have random first and last names, all in lower case, and one word in the Professional Headline field. They have joined lots of groups. They appear to be from around the world, but if you check out their public profile URL’s, they many (but not all) appear to be from China or India. If you see this, “Report as Spam”. And of course do not accept their invitations.
Then of course there are the lovely messages you begin to receive from these idiots like Mrs. Garnett. Now I do not usually accept invitations by people who have no photo, no real name (Mrs. Garnett? Really?) But once in awhile they sneak in. When you receive a message like this, please “Report Spam”.
Spam on LinkedIn
If some spammers managed to sneak into you account then go to your contacts tab and click on “Connections”. On the top right side of that page you will notice a link that says “Remove Connections”. Click on “Remove Connections” 1st and then go through your network and delete delete delete. (One of the downfalls of having a lot of 1st level connections is that I lost the ability to do this since “my inbox is currently unavailable – for about 2 years.) Here's a video on how to remove connections: http://www.youtube.com/watch?v=I08y2kxdj7w
Spam in Groups
The first two are easy to avoid simply by not accepting their invitations. However the third spamming platform that is ruining it for all of us are the folks who spam on our groups. I recently posted a poll, and the biggest complaint of the folks who responded was that they stopped using groups because of the spam. (You can take the poll here if you’d like: http://linkd.in/IGiQWl) When you come across a promotion, and the group has the option, flag the post as a promotion or a job under “Flag”. If the post is obvious spam, you might reach out to the group Moderator and let them know so they can pull it. If the spam comes as a reply to a post, then click on “Flag as Inappropriate”.
Reporting Spammers to LinkedIn
LinkedIn removed the “Flag” button from people’s profiles. I have no idea why. So if you com across a spammer, grab their public profile URL and send it to [email protected] and a brief note as to why you think the person is illegitimate. Once every 6 months or so LinkedIn goes through and deletes inactive and inappropriate accounts, but we can be proactive here and point them out.
Finally, there are the people who add you to their newsletters without your permission. Nothing you can do there but send them to you junk mail. Although when I am feeling particularly aggrieved I will send them a message letting them know that just because I connected to them on LinkedIn doesn’t mean they can sign me up for their newsletter. I don’t think they care but it makes me feel better. I would also remove them from my network if I could.
What do you consider spam on LinkedIn? How do you deal with it? Please share in the comments section below!
#LinkedInChat Questions for Tuesday May 22
Q1: How do you define spam?
Q2: Do you get spam on LinkedIn?
Q3: How do you deal with spam?
Q4: Are you an open networker?
Q5: If you could ask LinkedIn to do one thing regarding spam, what would it be?
Q6: Have you taken this poll? http://linkd.in/IGiQWl
Q7: Are you willing to become a Social Media Narc?
The transcript for tonight's chat can be found here: http://beta.hashtracking.com/ht-pro-rpt/cjeffers-linkedinchat-2012-05-22/ thanks to Charlie Jeffers of @Hashtracking