5 Ways your Brand Can Tell its Story to Attract Loyal Customers

Tuesday February 16, 2016 comments Tags: Ravi Shukle, Customer service, customer loyalty

Written By Ravi Shukle Ravi Shukle is a customer service specialist who help businesses create life long customers through customer service. ( [email protected] ) Learn more about Managing Customers and Dealing with Trolls in this FREE webinar Thursday the 18th at noon EST ( 9 AM PST ). CLICK HERE to join! 5 WAYS YOUR BRAND CAN TELL ITS STORY TO ATTRACT LOYAL CUSTOMERS What was your favourite story growing up? Thought of one? Great! Now lets take a look at why that story has stuck in your mind. The simple reason you remember that one story is because you were able to connect with it emotionally and relate to the plot, the characters, or even both. These same principles also apply in the world of business, and can help organisations increase their... Read More


How Brands can Enhance the Customer Service Experience

Monday February 15, 2016 comments Tags: Ravi Shukle, Customer service, Social Media, customer experience

Written By Ravi Shukle Ravi Shukle is a customer service specialist who help businesses create life long customers through customer service. ( [email protected] ) Learn more about Managing Customers and Dealing with Trolls in this FREE webinar on Feb 18th ( 9 AM PST ). CLICK HERE to join! HOW BRANDS CAN ENHANCE THE CUSTOMER EXPERIENCE USING SOCIAL MEDIA According to the White House Office of Consumer Affairs, News of bad customer service reaches more than twice as many ears as praise for a good service experience ~ Click To Tweet So what does this mean? This means if you dont look after your customers especially on social media they are far more likely to share their negative experience with their network. The last thing I want is... Read More


10 REASONS YOUR CUSTOMERS ARE NOT ENGAGING ON SOCIAL MEDIA

Friday February 12, 2016 comments Tags: Social Media, Customer service, Ravi Shukle

Written By Ravi Shukle Ravi Shukle is a customer service specialist who help businesses create life long customers through customer service. ( [email protected] ) Learn more about Managing Customers and Dealing with Trolls in this FREE webinar on Feb 18th ( 9 AM PST ). CLICK HERE to join! 10 REASONS YOUR CUSTOMERS ARE NOT ENGAGING ON SOCIAL MEDIA Have you ever wondered why your customers dont engage with your company on social media? Could it be something you said or posted? If these questions have run through your mind when managing your social media profiles, then you have come to the right place. You are reading this because you want to increase your engagement on social media and want some answers as to why your content isnt doing as... Read More