Tag Archive: LinkedIn Expert

Using Groups for Better Relationships and More Business


Using LinkedIn Groups

Free webinar available here

LinkedIn Groups

Like the Philosopher’s Stone, “Groups” alchemically transform LinkedIn from a “rolodex on steroids” into a true social media network.  A place where you can expand your network by creating true relationships with your connections.  And the magical element? Sharing valuable information and helping people.

Not so magical, and yet many people are still using the “Discussion” and “Announcement” section of their groups, and groups they belong to, in order to sell their crap.  (That’s what your website is for – so I hope you have good conversion ratings)

Let’s back up.  I’m going to pretend you know how build relationships.  Where exactly are you going to share this wealth of valuable information you already have access to?  You can do this by joining groups and by creating your own groups. Let’s take a look at a few best practices…

First of all, with over a million groups on LinkedIn, which ones should you join?  In my opinion, you need to join the following groups:

  1. Your own industry groups – find out what is going on in your industry, find strategic partners and JV’s, find a job
  2. Your ideal client’s industry groups – impress potential clients with your knowledge, build relationships, generate interest in your product or service (but NOT by sending out sales messages)
  3. Big groups – you don’t know who you don’t know – it makes sense to join some big groups just to be able to access some key folks – I recommend LinkedHR
  4. Alumni groups – because (theoretically) we love to help each other out.

 

Once you join some groups (you can join up to 50) do a bit of lurking to find out what people are talking about, who is doing the talking, what the “feel” of the group is.  Once you get a feel, dive in and begin to participate in an interactive and helpful way.

You can choose the regularity at which LinkedIn informs you about group discussions: The group digest will be sent to you daily, weekly or not at all.  It won’t take you too long to see which groups are the most valuable to you.  These are the groups where the discussions intrigue you.  Where the people are communicative.  Where the discussions are active and interactive.   These are the groups that you find stimulating,  that seem to be a good source for relationships. These groups you will participate in daily – even if it’s just minutes a day – so you can become an “influencer”, perhaps attracting the coveted “Manager’s Choice” position, getting you more recognition, authority and visibility.

To Do:

  • Do share your knowledge.
  • Do help people out
  • Do express your true opinions
  • Do take time to answer and respond in a considerate manner
  • Do re-purpose content you might already have that answers and adds to a group discussion (ie. Blog posts you’ve already written)
  • Do start your own discussions

What NOT to do:

  • Don’t use groups as a channel for your sales letters
  • Don’t use groups to share a “business opportunity”
  • Don’t use groups to solicit a downline. (No one will participate in your discussion, you are likely to get flagged, and you’ll just irritate people.)

If you spend too much time in the “don’ts” you’ll also be more likely to get negatively flagged by other members of the LinkedIn group.  So just – don’t

From some groups you’ll receive a weekly digest.  These are the groups that have interesting information, but you don’t see as much a need to invest your time in creating relationships with the members.  At the most you may spend a few minutes a week in these groups, and follow a few of the key members.  You’ll keep these groups on the back-burner for potential future connections with members.

Some groups you will connect to only to build your network (Remember you are only as visible as the size of your network) You will join these groups because they have a lot of members (LinkedHR).  Or you join the group because a person you want to communicate with is member of that group (Hint: This is the way you can get around paying for an ‘InMail’)

But no matter if you join groups you interact with daily or only very occasionally, you want to remember that you are on groups to share valuable information and build relationships.

TIP:  If you are one of those strategic and organized people, consider creating a database (Excel, etc) to keep track of your groups, how useful they are, what their topics are and key players.

Valuable Information:

  • What have you already created that your network finds useful?  (How do you know this?  They tell you “That was really useful.”)
  • Repurpose, repurpose, repurpose.
  • What do you have stored in your computer right now?
  • What do you have in your blog site.
  • What have you just read that YOU find interesting.  That’s what you share.

Groups are not for posting your sales letter.  Engage your network.  If they like you, they’ll go to your website or profile.  They’ll want to learn more about you.

Growing relationships:  Ask and answer questions.  Really.  People love to be helpful.  Let them be by asking them questions.  Ask them for clarification.  Ask them for advice.  Ask them – almost anything.  And when someone asks something that you can answer, especially if you already have supporting docs (blogpost) answer them.

Its not rocket science, but it does take consistent effort.  Even if its only a few minutes a day.

Here is the link to LinkedIn’s latest blog on the new Groups features.  Watch the video, it worth the time.  http://learn.linkedin.com/groups/

And remember.  This is social media.  We are here to help each other out.  To attract clients and partners through relationship and service.  To be Go-Givers lending a hand and raising up each other.

Let me know how you use groups to create relationships in your business.  I want to know!

 

Permanent link to this article: http://linkedintobusiness.com/using-groups-for-better-relationships-and-more-business/

Permanent link to this article: http://linkedintobusiness.com/to-pay-or-not-to-pay-that-is-the-question%e2%80%a6/

Social Media Branding: Finding Your Keywords


Keywords and Branding

If you are involved in marketing at all, you’ve heard the term “Branding” which- according to the BusinessDictionary.com, is defined as the:

Entire process involved in creating a unique name and image for a product (good or service) in the consumers’ mind, through advertising campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.

So – the first thing to do is get very, very clear on the unique name and image you want associated with your product or service.  In later weeks we will cover marketing strategies and customer loyalty strategies, but first things first.

When someone mentions a product or a service that you create or offer, we want our name, your company, your product or service popping into their minds.  You want a cola?  Then let’s crab a Coke!  Runny nose?  You need Kleenex.

“Keywords” or “search terms” become very important, as does something known as SEO (Search Engine Optimization,) that allows browsers like Google and Bing to come up with the search results it thinks are relevant to your needs.  How does it do that?  Wikipedia says: “SEO considers how search engines work, what people search for, the actual search terms typed into search engines and which search engines are preferred by their targeted audience.”  Why is this important?  Well, like branding, the higher and more frequently a site appears in the search results, the more visitors it will receive from the search engine’s user.  In other words, you’ll get more traffic to your website or social media site and hopefully get more sales.

So –how do you figure out your keywords?

1. There are a lot of people who offer fabulous SEO and keyword search services (Laurie Macomber of Blue Skies Marketing comes to mind) but if you are not ready to make that monetary commitment, Google has a tool to get you started with Google Adwords (they will also try and sell you PPC Ads but you can use the tool without buying the ad.)

2.  www.Thesaurus.com will give you possible synonyms you might not of thought about.  Even though you may consider yourself an Attorney, others are thinking of you as a lawyer.

3. LinkedIn’s “People Search” will show you how others are using the same keywords as you to describe themselves.  This is a great tool for seeing who your competition is – or who a possible strategic partner might be.  You do need to be on LinkedIn to use the People Search.

Using the "people" search for keywords on LinkedIn

4. LinkedIn’s Skills is a relatively new tool which is a goldmine for keywords as well as job / skill / keyword descriptions:

  • Go to “more”
  • Click on Skills
  • Type in one of your “skills” (think keyword)
  • See how LinkedIn describes your skill (cut and paste for use later)
  • Check out your skill’s synonyms on the left
  • Jump down the rabbit hole

 

As we start this process of Branding and Marketing on social media, I recommend you keep a word doc with your discoveries.  Personally, I keep a Word document on my desktop called “Running list of keywords” and add them when I come across something new.

Stay tuned next week to find out WHERE to put your keywords once you have them!

 

Permanent link to this article: http://linkedintobusiness.com/social-media-branding-finding-your-keywords/

LinkedIn Company Search Analytics Have Changed


Company Search Analytics

Things on LinkedIn that make me nervous!

My inbox has been flooded by people asking me why their companies no longer turn up in the Company Search – even under their own name.  And the short answer is – I don’t know why.  I’ve spoken with other experts and none of us has the answer.

When you query LinkedIn, the response goes something like this:  “Searches are usually done by geography and by (X number) of (industry specialists) in the US.  It makes SEO a huge business. My suggestion is to find and hire a consultant. Your account has no technical problems.”

But the fact is I probably have one of the best SEO’d personal and company profiles (its what I do for a living) and I have disappeared.  So have many of the other experts in my field.

  • I know its not SEO.
  • LinkedIn also suggests it’s the size of your network – but I have 20+ Million folks in my network so that’s not it.
  • I have a paid account, so that’s not it.
  • I’ve been on LinkedIn for 5 years, so that’s no it.

My guess is it might have something to do with the new Google Analytics – but I don’t know how that could possibly effect such a change WITHIN LinkedIn.

Company Home Search VS Search Company... Really????

What is interesting is that if you search under “Companies Home” as opposed to the  “Search Companies” field – you will get better results – even with keywords.  I always thought it was the same search, but apparently not!  As one of the LinkedIn Reps let me know:  “Really the one up top (search) is the shortened version of what is available on the full pages. The system is optimized for the type ahead functionality to select from a list. When you use the search box as you have it is searching anything about that company not just company name.”  No answer for why the change in results – but its something I suppose.  As I learn more I will let you know!

In the meantime, its now more important than ever to actually start connecting with your network.  Here are some tips:

  • Make sure you TAG your connections so you can more easily create and execute a communications campaign
  • Respond to every invitation with a quick “Thank you for reaching out to me how can I help you best” letter.
  • Reach out weekly to 3 people you haven’t talked to in a long time with a “I was just going through my LinkedIn connections and I saw your name.  How are you doing and what are you up to lately?” letter.
  • Reach out weekly to 3 people you don’t know with a “I was going through my connections and saw your profile.  I know we don’t know each other well, so I would love to know what you do.  Who is your best client?  How can I help you?  If I can ever refer anyone to you, please let me know” letter
  • Showcase your expertise in “Answers” to draw people to you (Check out Dave Maskin and Christine Hueber to see how to do it like an expert.)

"Answers" Experts!

  • Really engage with others in your groups – did you know there is a keyword search within the “members” section of your groups?

As the old AT&T Slogan goes – you gotta “reach out and touch someone”.

Stay tuned for more about the new search analytics turning LinkedIn users on their heads!

 

Permanent link to this article: http://linkedintobusiness.com/kedin-company-search-analytics-have-changed/

How Do I Delete a Connection on LinkedIn?


Deleting connections on LinkedIn can be a little tricky  – so I shot a really quick video to show you how to do it:

  1. Go to “Contacts”
  2. Click on “Remove Connections” (this is where it is tricky because it feels like you should click on the person and then remove connection)
  3. Choose the letter of the alphabet of your connection’s last name
  4. Find them and check them off (you can do up to 200 at a time)
  5. Click on Remove Connections
  6. Affirm that yes, you really do want to remove them

ONCE YOU REMOVE SOMEONE YOU CAN NEVER INVITE THEM TO CONNECT AGAIN, so make sure you really really really want to remove them

LinkedIn will not tell them you have removed them, they will just no longer have direct access to you.

Unfortunately, if you remain in their network (2nd, 3rd or share a group) they will still be able to see your profile.  To see if they are connected to you, go to their profile and see the number next to their name.

Permanent link to this article: http://linkedintobusiness.com/how-do-i-delete-a-connection-on-linkedin/

Tagging your way into TOMA with LinkedIn


LinkedIn Best Practices  -  Tagging

Those of you just getting started on LinkedIn – I am so jealous!  One of the great tools that LinkedIn offered last year was the tagging tool.  This is just like “lists” on Facebook, and if you start things off right, you can start immediately with some best practices and communications strategies.

  • Under “Contacts” click on “My Connections”
  • On the left side of you screen you will see “Tags”

LinkedIn has already given and qualified some tags for you: group members, friends, partners. colleagues, classmates and untagged.  LinkedIn classifies people into these categories depending on how you invited each other to connect.

But there is so much more you can do.

You can create up to 200 tags, and then classify your connections with these tags (You can add as many tags to an individual’s profile as you want)

Because most communications on LinkedIn (messages, profiles, invitations, etc) are limited to only 50 recipients at a time, it’s a good idea to create tags that will help you define groupings of people. Less than  50 per grouping.

  • Men
  • Women
  • Strangers
  • Acquaintances
  • Friends (real ones – not Facebook like friends)
  • Clients
  • Prospective Clients
  • Competition
  • Affinity Partners
  • Locals
  • Association members (list different associations)
  • Conference attendees (list different conferences)
  • Network members (list different networking groups)
  • Industry
  • Niche Industry

So I might have one person tagged as: Woman, WOI member, WLO member, Lawyer, Previous Client, Prospect.  And now I can use any of those defining tags when creating a list of people to send a message to.

As you can imagine – this can be quite a task.  (Don’t wait until you have 13,000 connections!)  But if you start now and do a little each day, you can be done by the end of January.  If you have an assistant or VA, you can even create some guidelines and have them do some of the work for you.

Once your connections are tagged, start creating a communications strategy.  Each week reaching out to different groupings of people to keep them in the loop.  You don’t want these always to be sales messages (at the best you’ll be ignored, at the worst reported as a spammer).  But if you have written a relevant blog post. have discovered a new strategy they might find interesting in their industry, have valuable information to share, then this becomes a great way to reach out and touch someone and stay top of mind.  And never forget WIIFM – when you are creating your communication strategy – remember that in order for them to open your note, they are going to want to know what’s in it for them.

Contact us if you have any questions about what to put IN your messages – but this post should show you HOW to do it!

So good luck and get tagging!

Please let us know what you think of this and other blog posts – or if there is anything more you would like to know about LinkedIn or social media by commenting below.

And Happy New Year!

Permanent link to this article: http://linkedintobusiness.com/tagging-your-way-into-toma-with-linkedin/

Nifty things you can do with your Company Profile on LinkedIn


Defy Gravity with your LinkedIn Company Profile

I love, love, love all the new things you can do with your company profile on LinkedIn!  Here’s a quick overview of my friend Rebel Brown’s Company Profile – and everything she did right!

  • Make sure you have your keywords in your company profile description
  • Use all 2000 characters in your company profile description
  • Make sure you put all your keywords in the “specialty” section
  • Ask people to “Follow” your company
  • Add your products and services
  • Add a full description about your product and service (add keywords)
  • Add photos to your products and services
  • Add features to your products and services (keywords)
  • Add video to your products and services
  • Add the recommend button to your products and services
  • Add the recommend button (code here) to your website
  • Get people to recommend your product and service

If you want to know more about how to optimize your company profile, please feel free to email me.  It’s just one of the things I do J

Permanent link to this article: http://linkedintobusiness.com/nifty-things-you-can-do-with-your-company-profile-on-linkedin/

LinkedIn Tips – How to deal with your groups and group email!


Cleaning out your LinkedIn Groups

Many of us have New Year’s resolutions that include ”Out with the old and in with the new!”  Well – that can include LinkedIn as well!  With the onset of Open Groups – many people are feeling overwhelmed but the messages that are coming into their email inboxes and from their groups.

Here are some easy ways to:

  1. Change your email settings so you don’t get daily digests (to weekly digest or no digest)
  2. Delete the group altogether!

Remember, groups make you more visible – so you might not want to delete groups with a lot of members – just turn of the update digest.

If you are a group manager – keep your group free of spam and sales messages and you will keep your membership.  More on how to manage your new open group here!

Permanent link to this article: http://linkedintobusiness.com/linkedin-tips-how-to-deal-with-your-groups-and-group-email/

LinkedIn Tip of the Day: Answers for Blog Fodder


LinkedIn Answers and Writer’s Block

Got writer’s block when it comes to your blog postings?

Are you like me – brain shut down from too much eggnog and turkey?  Can’t formulate sentences, much less think of something to write a post about?  Well, let LinkedIn help you:

  1. Open LinkedIn
  2. Under “More” click on “Answers”
  3. Go to “Advanced Answer Search”
  4. Type in a keyword of something you know something about (i.e. LinkedIn, OD, Project Management, IP, etc.)
  5. Take a look at the questions being asked about your area of expertise
  6. Open an interesting question
  7. Answer it in your blog – OR – see if you’ve already answered it in a blog
  8. Use the text from your blog to answer the question – and add the link (and because it will be so thoughtful and useful you might get the “expert” rating from the question poster!)

So there you go!

LinkedIn Tip of the Day  – Bonus Round

>>>>   If you are a prolific blogger – you might just check for questions you’ve already answered and just post your answers with a link to your blog, driving traffic to your website and positioning yourself as a SME (Subject Matter Expert)

Happy Holidays!

PS – if there is a question you have about LinkedIn, please feel free to email me and I might write a post for you with the answer.  So what questions about LinkedIn do you have?

Permanent link to this article: http://linkedintobusiness.com/linkedin-tip-of-the-day-answers-for-blog-fodder/

B2B Best Practices on LinkedIn Part Two: Optimizing Your Account


STEP TWO:  Optimizing your account

WHY?  Attract more eyes with customized and optimized content – increased traffic to your online presence

1.      Your LinkedIn Profile is your professional identity, autobiography, brochure or ad on LinkedIn. Think of it as a website showcasing your

My LinkedIn Profile Snapshot

career, your company, your product or your service.  Like any brochure or website, make sure your content is grammatically correct and free of spelling errors.

2.      Use the Professional Headline on your profile to share your areas of expertise and interest. You have 120 characters to work with. This field is weighted heavily in both the LinkedIn Search and Google Search, so use your keywords.  Almost every action you take on LinkedIn is accompanied by your Headline section and picture – so make sure they are engaging.

3.      Your Photo should attract others by being engaging and approachable.  I recommend a close up of your face.  (If you are smiling or laughing, even better.)  This is a business site, but it is a social networking site first.  DO NOT have anything or anyone other than yourself in the photo and DO NOT use a logo (goes against the EUA – End User Agreement)

4.      Use the Summary section to expand upon information in your profile. This section is searchable, so include keywords that are appropriate for your industry. You can write your summary in a Word document first and then cut/paste it into LinkedIn. This will allow you to check spelling and grammar, as well as create attractive formatting with bullets and spacing.  The most common symbols and bullets will transfer over. You have 2,000 characters to use.

Create your "Summary" in a Word Document

5.      Change the link/url in your Profile by editing Public Profile so that it includes your name, your company name or expertise in your industry (www.linkedin.com/in/linkedinexpert) and include it in your email signatures, business cards, other marketing collateral, and as a website link in your “about us” section.

6.      Invest in the “Update” section several times a week by informing your network of recent work you have done, successes your clients have experienced, good information from others, just to be helpful.  Make sure you start your update with keywords and add a link to a website.  The new update section work much like Facebook and will pull the icon from your website into the stream. With LinkedIn Signals your updates will carry a lot more weight – and be findable and viewable by more people

Now you can attach links, comment, share, and like updates

7.      Link your update section to Twitter, but choose the “#in” option.  Remember, LinkedIn works differently from twitter and your LinkedIn connections will not appreciate your twitter “prolific-ness”.  Use your keywords in your LinkedIn and Twitter updates.

Stay tuned for next week’s B2B tip for LinkedIn users:  Building your network

Permanent link to this article: http://linkedintobusiness.com/b2b-best-practices-on-linkedin-part-two-optimizing-your-account/

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