Tag Archive: LinkedIn

What are Best Practices for Connecting on LinkedIn?


In the recent webinar I did with MLTCreative on LinkedIn for B2B Marketing, there were several questions we were unable to get to during the presentation.  I will be answering many of them in my blog posts over the next few weeks.

Sandra H. asked:  How do you recommend that we connect with people who we don’t know on LinkedIn?

When inviting people to connect on LinkedIn, there are limited options to show your relationship:

  • Colleague
  • Classmate
  • We’ve done business together
  • Groups
  • Other
  • And I don’t know…

Obviously if any of the first three options apply, use them.

You can use the “friend” option without knowing the other person’s email address if you haven’t been “dinged” (reported) too many times as someone  the person you are trying to connect to doesn’t know. If you can use the “friend” option, (or any of the other options) make sure you create a personalized message.  Let people know why you are connecting with them.  How you found them.  What about their profile intrigued you.  You have a much better chance of getting your invitation accepted (or at the least, not tagged as an IDK or spam) if you tell them why you want to connect.

Oops - I've been IDK'd one time too many

An option I will often use, if it is available, is the “group” option.  As long as a LinkedIn member has joined a group, and has not turned off the ability to connect through a group, you can reach out to them this way.

Invitation using "groups" option

You may need to join a group they are a member of, wait to be accepted, and then when you are, send them a message asking them if they will accept an invitation.  This is more time consuming, but will not cost you an “InMail” or an “Introduction”.   If you ask them first to connect before you send the invitation, you will also be less likely to get spammed or IDK’d.

Your other option, of course, is to use one of your introductions.  Take the time to fully explain why you want to connect, not only to the end party, but also to the person connecting you.

Introduction on LinkedIn

If you have a paid account, you can use an InMail.

Some people will put their contact information in the “Contact Setting” at the bottom of the LinkedIn profile – and you can either use that information to contact them directly, or to get access to them as a “friend”  (Once again, be aware that you have a higher chance of getting IDK’d or reported as a spammer if you do.)

Use common sense.  The Golden Rule applies to LinkedIn as well.  Do unto others as you would have them do unto you.  I am a LION and I will accept your invitation.  Others might not.  But usually, with the courtesy of a well crafted introduction letter, and a genuine desire to connect, most people will grasp your outstretched hand and connect.

Let us know how you like to connect on LinkedIn!

Permanent link to this article: http://linkedintobusiness.com/what-are-best-practices-for-connecting-on-linkedin/

LinkedIn Profile Video Audit – Anne Thornley-Brown


This week’s winner of the video audit was Anne Thornley-Brown.  Anne already has a superb profile – the only two areas I really recommended tweaking were:

  • Name field – Anne has her MBA listed in the last name field of her profile, and that might get her listed incorrectly her networks’ “Connections” tab.  She will still be visible in the “People” search under her name.
  • Applications:  Anne masterfully uses applications.  My only recommendation is to use the “Slideshare” application to upload some examples of her work (including video) so that her potential executive clients could actually see and get a sense of what she does.
  • She could also use Box.net to upload a checklist, white paper, or some other form of valuable content that would held her network’s attention, and ask for more.  I repeat – it needs to be value rich information – not a sales letter.   (I have a few training ppt’s and a LinkedIn Questionnaire that I use with clients in my profile)

So that’s all I have for Anne – stay tuned for next week’s winner.  Sign up below – it could be you!



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Permanent link to this article: http://linkedintobusiness.com/linkedin-profile-video-audit-%e2%80%93-ann-thornley-brown/

LION or LaMB – Can’t we all just get along?


On Wednesday I gave a free LinkedIn webinar with an amazing group of folks from MLTCreative.  They invested a lot of money to give away, in the spirit of social media, this free webinar and eBook.  While the event was greatly appreciated by most of the participants, there was one notable exception.  (As a diclaimer – this response is entirely my own and is not associated with MLT who has done an exemplary job and should only receive accolades for their efforts)

Because I believe in transparency, I would like to address his concerns:

This gentleman wrote:

IA being her affiliate business Integrated Alliances. I was wondering if she is actually LinkedIn certified or “IA LinkedIn Certified”? No problem – I have been reading about LinkedIn’s certified program lately (in beta) and they have only certified a few people and they are mostly in Europe.

If you reach out to connect to 3 new people you don’t know 3x week you will definitely get your profile shut down.

Speaking of the “end-user agreement,” Doesn’t being a LION go against the end-user agreement?

I fully understand his concerns.  LinkedIn does specify that you should only connect to people you know.

Who do you know?

I was mistaken about the EUA – I haven’t been there for awhile, and it seems that they have taken the restrictions out of that area – granted I only scanned it, so I might be wrong.

As a LION  (LinkedIn Open Networker) I do accept invitations from people I don’t know, and I will also occasionally reach out to people I don’t know if I think they would be a good fit as a partner, client, vendor or referral.  I DO NOT, nor do I advocate, reaching out to people with a blatant sales message.  First of all because no one will read it, and secondly, because as this gentleman suggested, you could very get your account shut down.

So here was my response which the webinar facilitators may or may not forward to him:

Yes – I am “IA certified” – you will notice I have IA certified in all my BIO’s as LinkedIn didn’t have a certification program when I started using them. BTW – I am no longer associated with IA in any way!

I suppose I could get certified with LinkedIn now, but there are some– as you pointed out – practices I have – namely open networking – that are not in complete alignment with their end user agreement.

I also make sure that when I talk about being a LION, I don’t recommend it for everyone.

From everything I have read about  the new CEO, Jeff Weiner, I believe that he is moving LinkedIn towards being more open, but that is just my opinion.

The only thing I would have to disagree with is the 3/3/3 rule.  I think if you are respecting of your network when you reach out to three new people, you should do nothing but enhance your network and build powerful relationships.  As I mentioned many times – this is not about reaching out and hawking your wares, it’s about finding three people you genuinely want to communicate with.  I agree with you, to abuse your network to simply sell you stuff is, in my opinion, out of alignment.  But isn’t LinkedIn here to help us get to know the folks in our network better?

I’ve been at this practice for several years and I have met some amazing people.  But then I never try to sell myself as a consultant unless they ask me for more info.

That’s a best practice I picked up in twitter and facebook.

I know there are many people uncomfortable with LIONs, and I certainly know a few who have abused their position, but in most cases LIONs are respectful of their network.  I apologize for my fellow LIONs if you have not experienced the same.

I honor your position as a strategic networker and hope you will continue to find many powerful connections and much return on your time investment within LinkedIn.

Sincerely,

Viveka von Rosen.

I don’t know if he will ever read this post – but I encourage healthy debate!  After all, some of my best friends are strategic netowrkers or LamB’s (which is a term my friend Laurie Macomber came up with which strands for ( “Look at my buddies”.)

TIPS TO TAKE AWAY:

  • It is your choice whether to invite, or accept an invitation.  Be clear on how YOU want to use LinkedIn
  • If you do reach out to strangers on LinkedIn, at the very least check out their profiles and know who they are before extending an invitation.
  • Don’t pass along introductions unless you are confortable doing so. (I put an extended message of who I will and won’t extend introduction for in my “Contact Me” section)
  • Whether a LION or a LamB, NEVER use the invitation to send a sales letter.
  • Be respectful of your network, no matter what the size!

Are you a LION or a LamB – let us know why!

Permanent link to this article: http://linkedintobusiness.com/lion-or-lamb-cant-we-all-just-get-along/

What Happened to “News” on LinkedIn?


I recently did a blog article on the “new” Groups format on LinkedIn.  What I didn’t make clear, is where News went.  It is now embedded within the Discussion section.  To add News, simply click on the “Attach a Link” option below the update box.  See video below for a step by step explanation.

Permanent link to this article: http://linkedintobusiness.com/what-happened-to-news-on-linkedin/

There are blessings in disasters – or what to do when your website gets hacked.


On Saturday my website was hacked.  It started with this email from some dude named “Info”. The subject line was:  “Are you OK?!?!”

The content read:

Hi, Im a hacker.

I dont have much time, but I saw that you remove the account that I created on your Cpanel, you know that I dont want to harm to your site.

I just want to have some space to park my domain.

But, if you annoy me, I annoy you too.

This is the first alarm.

If you dont pay attention to this alarm I will hack your site very terrible.

Well, besides having atrocious spelling and grammar skills, this guy just pissed me off!  So I went to my site:  www.LinkedIntoBusiness.com and sure enough, this lovely message came up:

Beware this message

(What happened – for those of you who understand what this means – is he went into my root file and deleted my CSS files, replacing them with this code – I think)

I freaked – and then got on Twitter.

With a little research, my friend @KurtScholle discovered the culprit’s email address was: sedghi.saeed@gmail.com (feel free to retaliate if you like) and said culprit had parked several icky sites in my hosting account @HostGator Particularly nefarious was the fact that he had set himself up to receive all my backups – eeeeeewww  (Thank goodness I never backed anything up!)

It was only a few hours after my site was hacked that people began letting me know that many of my links were broken. (Thanks @CourtneyEngle)

  1. So the first “blessing” was knowing people actually looked at my tweet stream and bio and were clicking onto my (now inoperable) site.  They love me, they really love me!
  2. The second blessing was the number of people who jumped in to help.  Here are a few screen shots of these amazing people!  My thanks go out to: @HammyHavoc @AlexResolutions @KathyJordan @EvolutionFiles @GrandmaMaryShow @RobbNovac @A2Hosting

  1. The third blessing were the hours my friends gave me to help me out.  Every one of them free of charge. A huge special thanks to Kurt Scholle of www.webasylum.com, Richard Wright of www.WrightComputerSolutions.com and Chris Cree of www.SuccessCREEations.com (I must add here, that it only took Chris 45 minutes to decipher and fix what was a rather sophisticated hack!)  BTW – these are not just friends who had nothing better to do on a Monday afternoon- these are consummate professionals – some of the best in their fields… just sayin’
  2. Blessing number four:  This took place a few days BEFORE my web guy was going to do a major overhaul on my website – so we didn’t lose any work.
  3. Blessing number five:  I hadn’t any merchant services or product active on the site .  In fact, all my product had to go through another site and another host www.inboundmarketingproducts.com
  4. Blessing number six:  I learned my lesson, and am here to share them with you!

Lessons learned:

  • Even if someone else creates, manages and hosts your site, acquaint yourself with the CPanel.  If I went into my CPanel more than once a semester, I would have caught the squatters earlier (like in May)
  • Make sure you use a trusted host (I use, and Chris Cree recommends Hostgator)
  • If you use a WordPress based site, make sure you upload the latest version (3.0)
  • DO NOT use the generic usernames (admin, etc)
  • USE A SOPHISTICATED PASSWORD.  This is what got me – I just used numbers and letters and the password was – well – kinda obvious.  Use a unique password for all your sites and sign-ins.  Use numbers, case sensitive letters, and special characters.  Do not use a version of your name, your pet’s name, or the domain name.  Better yet – use a password generator.
  • Cultivate friends who can help in these situations – and reach out to them.
  • BACK UP YOUR DATA – not just your computer data, but your website.  Almost all hosting sites have backup options.  Use them!

So my site isn’t still up to snuff, but things could have been worse – a lot worse.  What this showed me was I was being sloppy, relying too much on the knowledge of others, and not relying enough on my friends.  Now I know better.  I also know what an awesome resource we have in twitter!

If you’ve ever been hacked, and have some advice, please let us know!

Permanent link to this article: http://linkedintobusiness.com/there-are-blessings-in-disasters-or-what-to-do-when-your-website-gets-hacked/

LinkedIn Tops 70 Million Users


So I was on LinkedIn yesterday checking out my network stats, and whoa!  70 Million Users!  Of course I checked my RSS feed and techcrunch.com had already written a story on it.  So check it out – there’s stuff you need to know.

But more importantly,  what does this mean to you as a professional and business owner?

It means that, now more than ever, it is crucial for you to optimize your LinkedIn profile so that you can be found by the people who want to hire you!  Just like the best (but un-optimized) webpage in the world, if you don’t use your keywords in your personal profile and company description, you won’t get found.  That could be costing you thousands in revenue (trust me – I know – but that’s a story for another time.)

Check out my LinkedIn Tips above to find out how you can better optimize your profile.   And if you have any tips or suggestions, I’m all ears!!!  Please comment below – I’d love to hear from you.

Permanent link to this article: http://linkedintobusiness.com/linkedin-tops-70-million-users/

LinkedIn Expert Tip: How to name your group so people will find it!


Groups are an amazing resource and tool on LinkedIn.  And there are A LOT of them our there.  If you want your Group to get any traction, people need to be able to find it!

  • Make sure you have your company name, or group cause in the “Title” section
  • After your name, tell them what you do –   LinkedintoBusiness:  LinkedIn Advice, Training, and Education
  • The Summary section is what gets seen the most.  Make sure you use your keywords to explain the benefit of joining the group.  What’s in it for them?
  • In the description section you get 2000 characters to really describe what your group does.  Use the keywords that best describe how people would look for you – not the clever ways you describe yourself.

Finally, once you have created your  group, make sure you use the tools it offers to invite people to join your group.  I also recommend creating a bit.ly URL of your groups so that you can easily share it in Twitter, Facebook and in your email signature.

Permanent link to this article: http://linkedintobusiness.com/linkedin-expert-tip-how-to-name-your-group-so-people-will-find-it/

LinkedIn’s New Inbox, the IDK, and a LinkedIn Expert’s pet peeves


So LinkedIn has new Inbox.  Which looked promising at first.  It’s cleaner.  The languaging makes more sense.  It appears to be more intuitive.  But there still is the IDK (I don’t know…)  In fact, there are now five versions of it.  I don’t know if they hold the same penalization and I don’t think I’ll ask a bunch of people to IDK me to find out.
So – a couple things to remember when connecting (or not) to people on LinkedIn:

  • You can only SEND 3000 invitations in a lifetime.  That’s not 3000 accepted invitations, but 3000 invitations period.  So be careful when you upload your list.

This looks familiar. Facebook or Twitter anyone?

  • If you IDK someone (say you don’t know them) LinkedIn penalizes them by restricting their ability to connect in the future.

You used to be able to “refuse” connections by “archiving” .  Now… I don’t know – maybe just ask that the person not be shown?  You certainly don’t have to connect to anyone you don’t want to, but try and be gracious.

Permanent link to this article: http://linkedintobusiness.com/linkedins-new-inbox-the-idk-and-a-linkedin-experts-pet-peeves/

How do I make “My Website” on LinkedIn show my actual website name?


I was helping my friend Eric with his LinkedIn profile.  He asked me how to customize his website so that it didn’t show – well – “My Website”.  He was wanting it to reflect his company name.

(LinkedIn Expert Tip:  TELL people what your website does instead)

I created this short video for him explaining what to do.

Permanent link to this article: http://linkedintobusiness.com/how-do-i-make-my-website-on-linkedin-show-my-actual-website-name/

Women in Social Media: Representing Artists, Mothers and Women over…


The following interview is with Tatiana Keegan, a National Dance Champion who used social media to create her own come back.  If you are a woman (or man) in the arts – be it dance, fine arts, music – I recommend reading the whole interview.  If you don’t, here are a few golden nuggets:

Tatiana Keegan

  • Be everywhere.  If your art is best displayed on video, you can’t afford NOT to be on YouTube, Flickr and Facebook.
  • If you already have media out there, repurpose it!  You can’t just post things one time and expect it to go viral.  Post and repost those videos, those pictures, that interview.
  • It helps if you have someone to help you with your social media efforts!
  • Jump on opportunities in a timely manner – a week might be too long to optimize on that TV interview.  Get it onto YouTube, and into your Facebook page IMMEDIATELY.  Then ask all your friends to brag on you.
  • Is your industry, age, talent under-represented on Social Media?  Great!  Become the thought leader.
  • Do what you love.  And keep doing it.
  • You are never too old, or too young to represent.

Today’s interview is with Tatiana Keegan. Most of my interviews have been with women in the

social media marketing realm , speakers or social media authors. This interview is a little

different – and targeted at female artists just getting into the realm of social media. Tatiana is a successful ballroom dancer, who has recently discovered the power of social media.  After launching  www.tatianawerner.com, she added links to her social media sites (keeping her fans updated on her international ballroom circuit comeback, after getting married and having a child.) And there’s been lots of news! In a span of less than two weeks last month, Tatiana and her new partner Werner Figar won the American Star Ball, then flew to Austria, where they qualified for the World Championships in Germany later this year, and then on to England, where they finished ahead of 75 percent of the field in the historic Blackpool Dance Festival against hundreds of the best dancers in the world. Whew! This is one busy woman!

Viveka: I’ve been watching you on YouTube (click here to see Tatiana do her thing)

Tatiana: Yes.  The National Championship. I won that, but nobody knew about it, ever.

Viveka: And we see your partner was Tony who was on Dancing with the Stars with Kate Gosselin, is that correct?  So that You Tube video is getting some play, but I notice you have also written several blogs in Faster Times with advice to Kate. I thought that was fabulous.

Tatiana: Yes – when it published the article even outdid the health insurance blog about Barack Obama!

Viveka: You know, that’s why I love social media.  Because what people are really interested in, that’s what gets top ranking and apparently, they are way more interested in Dancing with the Stars and our new health reform!

Viveka: So you first started using it about 3 years ago. Did you start with YouTube?

Tatiana: Yes.  But hardly at all.  I was living in a cave until I met my husband. He’s the one who is more into computers. I didn’t know how to use computers until like 4 years ago. I didn’t have a computer. I didn’t have a cell phone. I still don’t know how to drive.  All I do is dance, you know? And then I met my husband. He said: “Oh, my God, you’re a gem and nobody knows about you! Let me help you.” So he started promoting me online.

He created the website for us. Then created our Facebook account because it’s one of the things that is hot right now, and of course YouTube, which lead us to Twitter and then Flickr – and here we go. So I am everywhere now!  The skeptics can’t believe it!   Even if you are really talented – if no one knows about you… you’re pretty much ending up nowhere.

Viveka: That’s exactly right.  I think that’s why I love social media so much – It allows people either with talent, time or money to be seen!

Tatiana: Yes, that’s right. People started seeing me on TV about 2 or 3 years ago because there was a cable channel showing re-runs of all the ballroom dance competitions.  One of them was the Nationals in Miami. A few competitions were recorded and that’s how people saw me for the first time. After  September 11th, since the budget was so low they stopped recording any competition  - so no media and no exposure.  So people forgot who I was.  I’m just some dancer teaching them – but they don’t know I’m on TV, or the competitions I won, or that I was on David Letterman , and a reality show.  Then suddenly I started getting so many students and I couldn’t understand why all these people now suddenly want me?  It’s because of the website. Once they saw me, they were really impressed:   “Oh, my God you can do that? You were on David Letterman and you’re dancing with Tony Dovolani? Oh, I want you! You’re a hot shit now!”  It’s amazing how it social media turned everything 180 degrees suddenly.

Viveka: So many women have talent that’s been bottled up, and if they only put it out there, if they only had some way to put it on YouTube, or Facebook, that might be the channel for their exposure and success.

Tatiana: Another thing, and I think it’s a big issue – when you become a mother, suddenly you lose authenticity.  “Oh, she’s a mother. What does she know? She can’t do anything. All she can do is change diapers.” And that’s the kind of attitude I got when I came back to dancing after I had my daughter 3 years ago.

People seemed to think I could only listen to lullabies and play with toys.  They all assumed I was out of shape because I hadn’t danced for a while. People in the dance industry actually said “Look, she’s a mother now. Who cares about you?”   I wasn’t trying to prove anything but I wanted to dance. I went back and started practicing everyday with my partner. I finally earned back their respect – but it’s kind of sad what I had to go through to get it back.  Unfortunately, that’s how a lot of mothers get it.

Viveka: Well it’s true and you know, the dance culture is so competitive and it’s so body conscious and it is kind of snippy, you know?

Tatiana: Right, right, right.

Viveka: And so I think what you’re doing and the fact that not only did you come back and dance after you had your daughter and you did it in a very powerful way but you’re really an excellent role model for other people whether they’re dancers or not.

Tatiana: My new partner Werner said, “Look at your body. Look at your mind.  You still look like you’re in your early 20’s, 30’s whatever. It’s not the number. Can you do this? Can you become a fast dancer again? Can you handle all this pressure? The number really doesn’t matter.” And I thought about it. I said, “Yeah, you know what? I can dance. For some reason I thought when you’re turning around 40s you have to be done.”  But everybody’s different. Everyone is different and I feel like I’m only 25 years old. It really doesn’t matter. When I go and compete, I think I’m the oldest there.  But you know what? It doesn’t bother me at all because I just also want to bring that message to people, “No, you don’t have to be done. If you have a family and have kids, you still can continue doing things and go strong.”

Viveka: You’ve got this very powerful message that you’re sharing, and I think that that’s what makes people successful using social media. I love going to YouTube and watching you dance. The powerful message is not so much about the dancing, but that as a mother, you’re not done. As a 39-year-old woman you’re not done.

So you’ve used obviously YouTube because it is a very, very visual art and you’ve got your website and that’s gotten a lot of play and then you’ve done the blog for Faster Times and you’ve used Facebook and Twitter as well.

Do you use them the same? Do you use them differently?

Tatiana: I just say, “Hey, guys, I have a competition this weekend, Come to cheer,” or “Here are my new videos,” or “Look, I have pictures. Here’s the link to them.”

You have different things for different places.  On Facebook I just put that little message, or mention my blog.  Of course when I mention I’m friends with Tony Dovolani, it goes to his fans, too.  And they see it and so that creates so much traffic and I get—yeah, I get a lot of viewers now because of that so it’s just amazing. I think it’s extraordinary.

Viveka: Yes, Facebook has really been a hub for you. I mean it’s like where everything comes in and everything goes out from there.

Tatiana: Right. Unfortunately, it doesn’t stay there too long.  You consciously have to embed the messages and videos constantly.

Viveka: Some people think Facebook or social media’s the golden egg but it’s work!

Tatiana: Uh!

Viveka: It’s not as much work as dancing but its work.

Tatiana: It is, it is. You consciously have to put it on top yeah, and it reminds everybody. It’s like “Okay, here I am guys. Remember me?”

Viveka: Exactly.

Tatiana: Yeah, but its fun.  I can go check it and if people comment, then I respond to that.  However, if we need to post something, then my husband and I do it together, because he knows how to do it technically.

I tell him what to do and he just presses the right buttons.

Viveka: See, I pay people to do that. You’re fortunate enough to have a husband who does

Tatiana: I know. That’s my secret.

Viveka: So your teaching has increased significantly as well as your exposure through the use of social media.

Tatiana: Because that’s what social networking is. It’s just word of mouth.  I think we are so lucky we were born in this generation

Viveka: Yes, and you come from Russia.

Tatiana: Yes, but I’m still like not very updated. I’m outdated because like I said—I mean I never use cell phone. My brother bought for me a cell phone and for the longest time I wouldn’t even use it!

So you know, I’m so thankful to my brother and my husband who make me do this. Otherwise I’d still be living in a basement apartment and nobody would know who I am.

Viveka: Wow. That really speaks for the power of this and the power of technology.  And in a relatively short time!

Tatiana: I have all these fans who then subscribe to my YouTube Channel. It’s really amazing.

Viveka: It’s very powerful in that it has had that much of a difference for you in that short of a time.  You know, some of the points that I like to talk about when it comes to social media and how women use it are the result.  You are a perfect example  - because you’ve got more freedom now. You’re able to operate in more venues.  So you’re much more visible.

It’s an excellent venue  - especially the video.  Dancing is expression – and video allows you to share that expression.  It’s increased your income. It’s given you authority in your industry. You’re becoming a thought leader in your field as a woman returning to dance as a mother.

Anything that you would like to say to other people who might be in the same situation? Any advice you would give them in using social media?

You can have it all!

Tatiana: Well, like I said before don’t give up. Don’t look at the number, like 30, 40, 50 and you always can find time for whatever you love. Don’t give it up because I met so many women, they gave up what they wanted to do and then they look back and they regret it so much. So just try to find time. It’s all possible. You can fit it in your schedule but you really have to have the desire. Because it does make you a better person and a better mother and better wife.  Whenever you do something for yourself, it makes you just a better person. You spiritually become better and physically you feel better. You just have to do what you really love. It’s very, very important.

If there is something you love to do you have to stick with it! Follow your heart and eventually it will bring what you need to survive. You don’t want to do things just for money, you know. You do want to put your heart on it and that’s why I’m doing this.  I may be poor to others but I do this for my life and I couldn’t imagine doing anything else.

Tatiana can be contacted at info@tatianawerner.com.

Permanent link to this article: http://linkedintobusiness.com/women-in-social-media-artists-mothers-and-women-over-40/

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