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Monday February 15, 2016
Written By Ravi Shukle Ravi Shukle is a customer service specialist who help businesses create life long customers through customer service. ( [email protected] ) Learn more about Managing Customers and Dealing with Trolls in this FREE webinar on Feb 18th ( 9 AM PST ). CLICK HERE to join! HOW BRANDS CAN ENHANCE THE CUSTOMER EXPERIENCE USING SOCIAL MEDIA According to the White House Office of Consumer Affairs, News of bad customer service reaches more than twice as many ears as praise for a good service experience ~ Click To Tweet So what does this mean? This means if you dont look after your customers especially on social media they are far more likely to share their negative experience with their network. The last thing I want is... Read More